Thursday, October 31, 2019

Organization Diversification Case Study Example | Topics and Well Written Essays - 500 words

Organization Diversification - Case Study Example Besix is one of the oldest construction companies and on the verge of completing its 100th year of operation as it was founded in 1909. Ever since then, it has through the above four factors impressively become the largest construction company of Belgium and diversified into almost every field related to construction projects nationally and world-wide. As a Group, Besix employs in excess of 12,000 people in its diversified operations and in the year 2005, its annual turnover was reported at an approximate figure of Euros 1 billion. With Besix's management's planning, organizing and controlling experience that it has gained through its years of construction related work, it has been able to internationally diversify primarily in construction, engineering and development of properties. The Group intends to become a leading player that will serve the Western and Central European markets from Belgium and the Middle East market from Dubai in the United Arab Emirates where it has expanded its construction business since 1967 and become among the region's top most contractors. Each of these subsidies is independently registered where they operate to meet the regulatory law of the countries where they carry out their business again independently but under a hierarchal order which eventually reports to t

Tuesday, October 29, 2019

Theater Essay Example | Topics and Well Written Essays - 250 words - 6

Theater - Essay Example In addition, the scene where the daughter of Lear, Cordelia dies is still engraved in my mind (National Theatre Live, n.d.). When the film with the same screenplay on silver screen is being compared with that of the play on theatre one could really find that, it did not appeal the minds as the live play did. Actually, the most important dynamics of a live theatre is the relative aspect of the theatre. It is through this relative aspect that audiences are able to watch the actors cry, laugh, run before their eyes but does not transport the audiences into a utopian land. On the contrary, the audiences are able to form a strong discourse, which relates the awareness of the audiences watching live actors performing on stage with the impromptu performance of the actors of the live theatre (Live Theatre, 2014). Notably, there is a huge scope to display and develop a vivid spectacle and visual panorama on stage through music, light, sound, stagecraft and most importantly, through the live performance of the actors. The experience of a live theatre is always spectacular (Reason, 2004). Correspondingly, as I strongly believe with my experience, an important facet is its relative aspect, which could be attained in live theatres through the liveliness of the performing

Sunday, October 27, 2019

Democracy Is The Worst Form Of Government Politics Essay

Democracy Is The Worst Form Of Government Politics Essay Democracy is a strong and emotive concept. It has sparked debate and discussion since its first inception in ancient Greece, right through to its modern conception of western liberal democracy. Today, it has become the predominant form of government around the world, and, indeed, countries go to war to defend the values and principles that it enshrines. Huntington defined democracy as involving two dimensions: contestation and participation, and that it implies the existence of those civil and political freedoms to speak, publish, assemble and organise that are necessary for political debate (1991, p. 7). There are, of course, problems peculiar to democracy; however, do these problems warrant the description of democracy as being the least worst option? Perhaps one of the most prevalent criticisms of democracy is that it can lead to ineffectual government. When Aristotle first established typologies and started to categorise political systems, he considered democracy to be a perverted form of rule by many. This idea of the masses being unfit to govern is still evident in Britain up until 1862, and perhaps even 1928 when universal suffrage was introduced. There are still free market economists up to this day, such as Milton Friedman, who believe that democracy produces inefficient economic systems. They argue that in order to create effective economies, governments need to make what are generally considered to be deeply unpopular decisions such as mass privatization, de-regulation and removing workers rights; particularly relevant at this time of economic austerity. This is an example of the governing paradox (Flinders, 2010, p. 311). In part this is due to what they see as an inherent contradiction between Capitalism and Democracy that as economic agents, people are expected to act in their own self-interest, whereas, when it comes to casting their ballot, they are expected to act in the interest of the society as a whole. However, democratic countries tend to be more prosperous (Dahl, 1998, p. 58). India, for example, the worlds largest democracy, grew by 5.5% in the first quarter of 2012. In more general terms, the West predominantly America and Europe consist of the most developed economies in the world, the overwhelming majority of which are democracies. Increasingly, there have been those who have argued that democratic national governments have become ineffective in the face of globalisation. Democracy has spread around the world, in a development that Fukuyama referred to as the end of history, but now, as Gilbert (2009) argues; this is being undermined by the process of globalisation. Indeed, there is now a structural crisis in Democracy (Ghali, 2009), where the need for governance is stretching beyond states. Indeed, national legislatures are increasingly impotent (Gilbert, 2009). Thus we see ineffective global governance, and there are concerns over how democratic any solution can be. Is it feasible to consider democratically elected global institutions? Or should we consign ourselves to the economic oversight of appointed economists at the World Bank and the IMF? The solution lies not with Gilberts radical devolutionary ideas, but rather with the case put forward by Ghali for a United Nations Parliamentary Assembly (2009). We cannot answer the problem that globalisation poses by shrinking away from it, we must embrace it and accept that global democratic oversight is becoming increasingly necessary. The globalisation of democracy, on the other hand, has brought benefits. Namely, that it has brought peace (Dahl, 1998). Since the Second World War, there have been few wars between democratic countries. This is because democracies are built on the basis of rational debate and discussion that tends to limit aggression. Although, there is an argument to be made that this era of peace between democracies owes itself more to free trade, and market economies rather than democracy itself. Nevertheless, there is a correlation between democracies and peace. However, we should not defend democracy on the benefits that it happens to bring about. A defence of democracy must come from first principles, that it is intrinsically good. Democracy is fundamentally a pluralist system of power distribution, in that it diffuses power among many different competing groups albeit perhaps not equally. Thus, democracy achieves a greater level of political equality amongst citizens than any alternative (Dahl, 1998) reflecting the fundamental belief that all humans are born equal, and that consent for governance must be derived from the governed. Moreover, this allows individuals to protect their own interests. Human nature dictates that we all desire some control over our needs and wants, and J.S. Mill stated that this, the ability to protect ones own interests, protects us from evil at the hands of others. This competition between different groups within society is what protects democracies from authoritarianism. In short: difference is good (Flinders, 2010). Debate and discussion, the exercise of the right to freedom of speech, are the pillars upon which democracy is built. Furthermore, democracy is inherently a system of rights (Dahl, 1998, p. 48). Democracies, by definition, grant basic political and civil rights to its citizens, so that they may participate fully in the democratic process. In order for citizens to participate, to hear the voice of the people, it must therefore be necessary to grant them the right to freedom of assembly that would not be granted within an authoritarian or totalitarian regime. Enshrined in democracy is the belief in equality, and thus, establishing and enforcing rights gives that greater degree of equality than any non-democratic alternative. Moreover, granting these rights protects minority groups from persecution and allows them to protect their interests, as written previously. The society we live in has evolved so much over the generations. Society is no longer as homogenous it once was, it is increasingly made up of heterogeneous (Flinders, 2010) groups all of which represent different and varied interests, all of which must be to a greater, or lesser extent, r espected. Otherwise, we commit ourselves to rule by an elite, a select few who determine their interests are above those of all others. And therein lies democracys intrinsic goodness. It enshrines several principles: political equality, that all citizens should have an equal say in who governs them; guaranteed and enforced political and civil rights that allow citizens to be a part of the democratic process and to protect the rights of minorities. These rights and freedoms therefore allow citizens to preserve their own interests, and to protect themselves from persecution. Of course, democracy has its problems. There will always be problems, but the idea that power should be spread, albeit unevenly, amongst citizens and not concentrated in an elite is perhaps one of the most noble. Maybe this is why Winston Churchill, an aristocrat, treated democracy with such revulsion.

Friday, October 25, 2019

why read the books :: essays research papers

It has now become clear that Italo Calvino will prove to be one of this century's major writers. In recent years, his work has been established alongside such pan-European thinkers as Barthes and Eco, particularly in the sense that his interests are polymathic. Calvino is an essayist, a literary theorist, a writer of fiction and, to a large extent, a visionary. Paradoxically, much of the modernity he has explored in his narratives has its roots in the simplicity of folk tales, and his own short fiction has the elemental power of myth and allegory. In these essays, however, we have a kind of summation of all this, albeit in a piecemeal form. By this I mean that within this large collection of literary essays, Italo Calvino mixes critical judgement with literary history, and reflections on the writer's art with sheer readerly enthusiasm. This powerful mix is the result of his assembling a personal 'canon' of texts, and in that sense some of his choices reflect that idiosyncrasy which all readers have: personal passions, a taste in obscure writers; and, a few absolute favourites which have clearly inspired his own creativity. In the dimension of personal taste, the leaders are Dickens in Our Mutual Friend, Stendhal and Dante, but there are many more, and after an initial essay which tries to establish what a classic is, the essays range from classical to modern texts, not always in terms of accepted classical status. Some of the writers discussed may even merit being rediscovered. In fact, Signor Calvino is such a good critic that he sneaks in brief chatty references and even fragments of autobiography before we realise it. The case of Hemingway shows this for instance: 'There was a time for me when - and for many others, those who are more or less my contemporaries - Hemingway was a god.' The essay then proceeds to show Hemingway's appeal as well as his limitations. The book's title is something of a misnomer in this respect, because the question is tackled directly in the first essay. Then a certain enquiry about the nature of a 'classic' is assumed as the author proceeds to explain the gamut of literary achievement in virtually every prominent form. However, the defining essay does lead to the interesting proposition that 'A classic is a work which persists as background noise even when a present that is totally incompatible with it holds sway.

Thursday, October 24, 2019

Organizing and Controlling are Related Essay

Functions of management consist of organizing, planning, controlling, staffing, delegation and leading. (Koontz & Weihrich, 2000). These functions work together simultaneously as one can assist in the functioning of the other hence all managerial functions are important for the function. By this the opinion is that the function of organizing and controlling are related. These functions are implemented in the same direction. In order to show the relation between organizing and controlling, it is important to look into the functions of both of them. Organizing function comes into play when people work together in groups to achieve goals. They must have roles that they play. These roles are developed by people, are defined and structured by the organization to make sure what is contributed is a group effort. What workers do has a definite purpose and they know how their job objective fits into group effort hence the organization gives their authority, tools, information to accomplish the task. Organizing is that part of managing that involves establishing a structure of roles for people to fill in an organization. The purpose of an organization structure is to help in creating an environment for human performance. (Gareth, 2003). A structure will define the tasks to be done, the role established looking at abilities and motivation of the people available. The organization structure make it easy for managers to organize workers’ activities hence it will be easy to control them as each one know the role they should play, which makes supervision of work less, which saves time as well as resources of the organization. By organizing, the organizations must identity and clarify required activities, group activities necessary to attain objective, assign each group to a manager with authority necessary to supervise it and provision for coordination on the same level and among departments in the organization structure, which make controlling of activities manageable. Organization structure should clearly state who is to do what tasks and who is responsible for what results to eliminate difficulties while exercising control function because difficulties can be caused by confusions and uncertainty of assignment. The structure must reflect objectives and plans because activities come from them. It must also reflect the authority available to an enterprise management. It must be designed to work to permit contributions by members of a group and to assist people gain objectives effectively in the future, which is changing. An organization is staffed with people, the groupings of activities and the authority relationships of an organization structure must take into account people’s limitations and customs to be able to control their roles so as to know if the organization goals are being achieved. The organization process consists of establishing enterprise objectives, formulating supporting objectives, policies and plans, which are of planning. Also identifying and classifying the activities necessary to accomplish these, grouping activities in the light of the human and material resources available and the best way, under the circumstances, of using them, delegating to the head of each group the authority necessary to perform the activities and tying the groups together horizontally and vertically through authority relationships and information flows. Koontz & Weihrich, 2000). The span of management is influenced in two ways, narrow span where a great deal of time is spent with subordinates, which is related to little training, inadequate authority delegation, unclear plan of non-repetitive operations, fast changes in external and internal environment, complex task, use of poor communication techniques, ineffective meeting. (Black & Porter, 2000). The wide span is where little time is spent with subordinates and is related to thorough subordinate training, clear delegation to undertake well-defined tasks, well defined plans for repetitive operations and slow changes in external and internal environment, simple task and effective meetings. If the organization wants to use the controlling function effectively, it can use the wide span management. Delegation of authority, if it is poor, it will affect the span of management due to unclear authority hence organizing can be difficult, which can make the controlling function difficult as they function simultaneously. If a manager delegates authority clearly for a task to be undertaken, a well trained subordinate can get it done with the manager little supervision, but if the task is not clearly defined, then the subordinate does not have the authority to undertake it, which can lead to the staff not doing it and hence the manager spending a lot of time supervising it. Staffing is done by identifying workforce requirements, getting the required people who are available and recruiting them, selecting, placing, appraising, compensation, planning the careers and training. (Preble, 1992). If staffing is done effectively, the candidates will be developed as the current jobholders to be able to accomplish their tasks effectively and efficiently. If the candidates are given the right roles hence it will be through controlling that managers compare actual performance against goals, identify any significant deviations and take necessary corrective action. Leading assists in influencing people so that they contribute to organization and group goals. Managers can say that their problems arise from people, their desire, attitude, and behavior. (Robbins & Coulter, 2002). Since leadership implies followers hip and people tend to follow those who offer a mean of satisfying their own needs, wishes and desires. Leading involves motivation, leadership styles and communication. With no effective leading in an organization it can be very difficult to organize the employees and this will affect the controlling function as reports, statement produced to access control might have mistakes. Planning involves selecting mission and objectives and the actions to achieve them. It requires decision-making that is, choosing future causes of action from among alternatives. Jones & George, 2003). Plans range from plans of overall purposes and objectives to the most detailed action to be taken. Before a decision is made, only what exists is a plan study or a proposal not a real plan. Controlling activity relate to the measurement of achievement. Some mean of controlling like the budget, inspection records, each measure and show whether plans are working out making organizing easy. Compelling events to confirm to plans means locating the persons who are responsible for results to differ from planned action and taking necessary step to improve performance. These results are controlled by what people do. Control is where performance is measured and corrective action is taken to ensure the accomplishment of organization goals. Control also coordinates various activities, decision-making related to planning and organizing activities and information from directing and evaluating each worker’s performance. Control is concerned with records, reports, organizational progress toward aims as well as effective use of resources. Control uses evaluation and regulation. These reports are what assist in assigning roles to employees. Control uses evaluation and regulation. It can be separated into mechanical and sociological elements. There are three stages of control. The mechanical elements are predetermined definition of standards for a level of performance; measurement of current performance against the standards and corrective action when indicated is the sociological element. If an organization uses the three stages of control, it will have a flexible organization structure. The best approach of control will contain time, a high degree of mutual support, open and authentic communication, clear understanding of objective, utilization of resources and a supportive environment. These approaches will lead to conflict resolution, charged beliefs and attitudes, genuine innovation, commitment, strong management and prevention of consequence of control, which were unintended. A good control system has the following characteristics; it must reflect the nature of the activity, should report errors promptly, should be forward looking, it should point out exceptions at critical points, should be objective, flexible, reflect the organization pattern, economical, understanding and should indicate corrective action. With these conditions adhered to, it will be fast to organize people in the organization so as to meet the organization goals. Controlling mechanisms include procedures, evaluating devices, reports, inspection, audits, which all require planning and organizing hence the function must be performed simultaneously. For controlling to occur, there must be directing. All functions of management go together as if one of the functions lacks or does not follow the proper channel then the organization goals can fail to be achieved. Control can be used as a management tool to measure the degree to which predetermined goals are achieved and of applying necessary corrective actions to improve performance, policies, and procedure as standards. Among the controls are rules that are needed to let employees know what is expected of them and how functions are coordinated. Self-control includes being up to date in knowledge, giving clear orders, being flexible, helping others improve increasing problem solving skill, being able to handle pressure and planning ahead. Delegation is often viewed as a major means of influence and therefore, it can be grouped as an activity in leading rather than controlling. Delegation include assigning responsibility to an employee to complete a task granting the employee sufficient authority to gain the resource to do the task and letting the employee decide how that task will be carried out. This will make the organization decide which goals to pursue and course of action to adopt so as to attain the organization goals and how to allocate organization resources to attain those goals. Once the organization has established goals and associated strategies, funds are set aside for the resources and labor to the accomplishment of goals and tasks. As the money is spent, how it was spent and what it obtained. Review of financial statements is one of the more common methods to monitor the progress of programs and plans. In the organizing process, the key issue in accomplishing the goals identified in the planning process is structuring the work of the organization. The purpose of the organizing function is to make the best use of the organization’s resources to achieve organizational goals. Organizational structure is the formal decision-making framework by which job tasks are grouped and coordinated. The organizing function deals with all those activities that result in the formal assignment of tasks and authority and a coordination of effort. The supervisor staffs the work units, trains employees, secures resources and empowers the work group into a productive team. The first step in the organizing process is departmentalization. Once jobs have been classified through work specialization, they are grouped into manageable units and can be controlled. An organization chart displays the organization structure and shows job titles, lines of authority and relationships between departments. The nature and scope of the work needed to accomplish the organization goals needed to determine work classification and work unit design, so as to have control. Work process requirements and employee skill level determine the degree of specialization. Placing capable people in each job ties directly with productivity improvement. In order to maximize productivity, the organization must have the required resources and be able to control its expenditure by auditing its reports. Supervisors must match employee skill levels with task requirement to achieve organization goals. Teamwork is achievable if people can work together cooperatively and effective if they know the part they are to play in the team activity and the way their roles relate to each other hence making the control function attainable. By designing and maintaining these systems of roles is organizing. Koontz, 1958). The effort spent on improving predictions and forecasts are spent on increasing control, learning not only will the need for predicting and forecast be reduced, but managers’ ability to get what they want to increase. By organizing managers can design and create an organization structure, which is flexible to enable the function of control to be handled properly. Control aspects are emphasized on the basis of observation of the control process in terms of feedback or adaptive control. (Hitt & Mathis, 1986). Feedback is always introduced as one of the controlling functions, hence managers encourage that the feedback system be used a lot in the organization so as to know which organization goals have been achieved. Feedback is a type of control that takes place after a work activity is done. Managers can implement controls before an activity begins and after the activity has been completed. In order to measure whether plans of the organizations are being followed it is necessary for managers to compare planned performance with actual performance. (Ishikawa & Smith, 1972). Feedback can be used to give information in this area, as it is the forward and backward flow of information hence the supervisor will be able to know how the performance of a certain employee is. This will enable the supervisor check on the targets he sets for the employees if they have all been achieved or if they have been partly achieved and see the gap created. (Dixon, 2003). The actual performance and the planned performance show the gap. This will make it easy for the organization to determine which employees require training so as to get more skills and by this the organization will eliminate the gap. Plans cannot be effective unless managers monitor how well planned actions are matching actual achievements as implementation processes. Therefore, plans should not be just laid aside while being on the process or even after being decided on. Managers are responsible not only for making plans for the organizational goal but also for watching the plans to the end. Hence, to make sure that plans are organized the control function has to be effective to make sure that organization goals are achieved. If managers do not control, they would have no way of knowing whether their goals and plans were on target and what future actions to take. The plan can be meaningless if it did not help to accomplish the organizational goals. This can be avoided by controlling because the manager organizes and compares the actual performance against the goals, identify any significant deviations and take any necessary corrective action. Controlling provides the answers to whether or not the current performance of the organization should be continued or what corrections might be needed to make the performance satisfactory. Controlling cannot be implemented unless there is some resource hence the organization should have a structure, which takes this into consideration. There must be some organization and control on how resources will be allocated. Without an organization goal, no management functions can be put into practice. If the manager does not know which direction the company is going, they cannot choose what course of action to take hence controlling will be difficult. It seems that controlling is regarded as looking back considering the main role of controlling, which are feedback and monitoring. Managers can put controls when an activity begins. If the actual performance of employees in an organization is not as expected then plans and goals have to be set so that they are put in the right way. For control to work if the plans put in place by the organization are going in the wrong directions the manager needs to indicate the problem and also suggest how to solve it. The manager should also explain how the plan should be proceeded and guide toward the right direction. This will make it easy for the person organizing activities of the workers as workers will be given the roles they are able to achieve hence making organization goals attainable. The main role of planning is choosing appropriate goals and courses of action and controlling is monitoring systems to evaluate how well the organization has achieved its goal. Planning process steps include deciding which goals the organization will pursue, deciding what courses of actions to adopt to attain these goals and deciding how to allocate organization resources to attain these goals. Considering that organizing process looks at accomplishing goals identified in the planning process it will be good for an organization to evaluate the performance of employees so as to check if the goals are being attainable and if they do not look attainable performance assessment should be carried out as well as regulation of other activities, which can be time consumed due to lack of skills by the employees should be eliminated. In conclusion if managers are keen on the organization structure that the organization adopts be it flat, tall, product, geographical to make sure that the one implemented caters for the organization goals as well as objectives. The control function can be used to generate reports and audits will be done effectively in less time. This shows that control and organizing function has to work parallel for the effective achievement of organization goals.

Wednesday, October 23, 2019

Starbucks 7ms

Internal According to Reza and Saudah, organization used 7Ms which are management, manpower, marketing, method, machine, material and money as company input and fully utilize these resources will improve firm’s performance. The fundamental truth that called ‘The Right’ which is the right quality, the right quantity, availability at the right time, the right place, the right costs and the right information, would eventually lead to the costs increase or decrease of the company’s profit. (Silviu Crisan, 2011) One of the 7Ms is materials, it is already known that they are indispensable for the industry activity.The material from a firm can consist a major importance, meaning they are irreplaceable. The quality of the coffee bean is the most important to have a good coffee. Once the coffee that have been freshly roasted and ground, good water and brewing equipment free of oil residues from the last brew and the quality of the coffee beans makes a huge different . Starbucks coffee beans Starbucks’ commitment is to become the highest quality coffee in the world. Starbucks take a holistic approach to ethically sourcing coffee through responsible purchasing practices, farmer loans and forest conservation programs.When Starbucks buy coffee by this way, it helps create a long term supply of the high quality beans they have been carefully blending, roasting and packing fresh for more than forty years. Starbucks ensures the quality of the beverage in taste, temperature and appearance. All coffee must meet Starbucks high quality standard. The finest coffees are always handpicked because the machines only can do a decent job of shaking ripe fruit off coffee trees, but they are not discriminating as humans. After harvesting, the coffee cherries must be processed to remove the pulpy fruit outside and retrieve the two sought after seeds inside.Coffee cherries approaching the peak of maturity Different producers use different processing protocols which can affect flavor greatly. There are three types which are dry, washed and semi washed method to process. First, in dry processing, after the outer pulp is removed mechanically, the whole cherries are sun dried for 10 days to three weeks. The coffee will tend to be fruitier, rounder, fuller bodied and more complex because the bean is in contact with the pulp longer. This type of coffee is known as unwashed or natural, such as Brazil Santos, Ethiopian Harrar or Yemen beans.An alternative method, the just harvested cherries are transported to a processor, who skins the fruit mechanically to expose the sweet, sticky pulp. The beans are left to ferment in tanks for 12 to 18 hours, a step that helps to soften the pulp, and then washed and dried. The coffee will retain the most acidity. This method is called washed coffee, also is the most common fine coffee in the world. For semi washed beans, a variation of the washed technique, the pulp is removed mechanically, omitting the ferm entation step.This technique saves water but do not allow the processor to enhance flavor through fermentation. The coffees are relatively richer and earthier flavor. Finally, the coffee beans will be sorted by size, density and color and then graded, then go to roaster. Starbucks is sticking with its rule which is hard to remember and will break down under the weight of their own complexity, they focus on just two drinks at a time to reduce possibility for errors, customers will have to wait longer for their drinks. Consequently, customers can get the high quality coffee every time but just need to wait longer.Besides, over the years Starbucks has launched several initiatives to decrease the environmental impact of its disposable cups. Since 2009, Starbucks hosted a Cup Summit to bring together all facets of its paper and plastic cup value chain to find agreement on criteria for a comprehensive recyclable cup solution. Recyclable cup Reducing the environmental impacts of cups depen ds on the success of two interrelated efforts. First is developing recyclable cup solutions and secondly dramatically increasing customers’ use of reusable cups such as umbler or mug. With environmental and marketing issues, Starbucks offer a 10 percent discount when customer use their own reusable mugs or tumblers for their beverage in stores in the US and Canada, RM2 discount in Malaysia. Starbucks tumbler and mug Furthermore, Starbucks offer Starbucks Card to earn free drinks and gifts such as Starbucks year planner. Starbucks grab its market share by customer loyalty through promotions such as discount and limited edition gifts. Starbucks Card Starbucks year dairy plannerAccording to Forbes 2012, Starbucks introduce single serve coffee machine which using Swiss engineered high pressure technology called Verismo to allow customers make their own lattes at home with real milk. Verismo features three different pod types which are espresso pod, coffee pods and milk pods that can be combined in a number of ways to make own custom drinks. The chief executive of Starbuck, Howard Schultz mentioned do not have any competitor can make a latte with fresh milk just similar quality with a single cup machine. Verismo one cup coffee machineStarbucks is trying to capitalize on the popularity of single cup coffee machines, Verismo that use K cups, sealed plastic cups that contain ground coffee in a single filter. The president for channel development and emerging brands at Starbucks, Jeff Hansberry stated in 2011, more than $8 billion of machines and cups were sold worldwide and every three coffee machines, more than one is single cup machine. The key element of an organization is not building or a set of policies and procedures but is made up of people and their relationship with one another.A firm exists when people interact with one another to perform indispensable functions that helps achieve goals. Management recognizes the significance of manpower with most ne w approaches plan to empower employees with better opportunities to learn and contribute as they work together toward universal goals. (Richard L. Daft, 2009) Starbuck treat its employees as partner. Starbucks have built a solid foundation on the direct and open relationship that they share with partners and their legacy of providing employees with a positive workplace. In addition, working at Starbucks is a lot like working with friends.Starbucks believes that keeping each other informed is understanding and respect each others, so the senior leader hold the open forum to answer the juniors questions regularly. The Starbucks total pay package is called ‘Your Special Blend’ because it is just for you as employee. This package include competitive pay, insurance, bonuses, paid time off, retirement savings plan, stock options and discounted stock purchase plan, adoption assistance, domestic partner benefits, emergency financial aid, referral and support resources for child and elder care, also a free pound of coffee each week and discounted merchandise at Starbucks.Moreover, there are various partner clubs and networks that help employees share interest and find life balance which include recreational athletic leagues, foreign language clubs and parenting resources. Due to the health care is important to the employees, Starbucks offers comprehensive benefits packages to eligible partners working at least 20 hours per week. Starbucks was named to FORTUNE’s ‘100 Best Companies to Work For’ list for 14th time in 2012, from previous rank 98 move up to rank 73.The reason Starbucks was recognized as a great place to work for is they made treating their partners with respect and dignity one of its guiding principles. There are more than five hundred professionals working in the finance group at Starbucks, in fields such as accounting, business unit finance, corporate development, finance services, internal audit, investor relations, tax and customs, treasury and risk management and safety and security. Full year financial results in 2012Starbucks total net revenue increased 14% attaining a record $13. 3 billion. The company opened 1063 net new stores globally. Starbucks returned approximately $1. 1 billion to shareholders through share repurchases and dividend payments. Starbucks 2013 goals are open 1300 net new stores globally, representing 22% growth over fiscal 2012 and around 10-13% revenue growth. Starbucks Coffee Company has agreed to acquire Teavana Holdings in $620 million all cash acquisition.Starbucks and Teavana will jumpstart the next wave of growth in this dynamic category, leveraging Starbucks core competencies of real estate, design and store operations and intergrading these with Teavana’s world class tea authority, global sourcing capabilities, merchandising and best in class retail store unit economics. Furthermore, Startbucks plan to continue to grow and extend Teavana’s successful 200 mall based stores as well as add high profile neighborhood store concept that accelerate Teavana’s domestic and global footprint based on Starbucks existing infrastructure.Teavana Holding According to Gibbons, since 2008, Starbucks simplifying the complex structure it so that every job fell into one of the four basic supply chain functions which are plan, source, make and deliver. In planning sections involved its production planning, replenishment or new product launches. However, sourcing events were gathered by two areas which are coffee and non coffee procurement. For instances, Starbuck spends US$600 million on coffee every year and purchase non coffee procurement such as diary, furniture and paper goods US$2. billion annually. Furthermore, all manufacturing whether done in house or by contract manufacturers which are dispatched to be make functional unit. Finally, personnel working in distribution, transportation and customer service were appointed to the deliver gr oup. The chair, president and chief executive of Starbucks, Howard Schultz mention the management changes come less than a year after Starbucks reworked its leadership structure into three operating model that focuses on North and Latin America, Asia and Europe or Africa or the Middle East. Lisa Jennings, 2012) This rearrangement will let the company to better deliver on local relevancy and velocity of decision making. The leadership moves Starbucks announced that they more swiftly position themselves for the exciting opportunities ahead while never losing sight of the fact that they are a global brand with a rich heritage in coffee, long standing values and the responsibility to use their scale for good. Starbucks use 3-M framework which are Megaphone, Magnet and Monitor.Megaphone represents firm to customer communication, Magnet refers to customer to firm communication and the Monitor defined customer to customer interaction. (John G. and Sam R. , 2012) Starbucks had enhanced on t he business measures by excelling in operations management. The quality and taste of coffee, the people serving the coffee and the experience in the retail stores are the reasons customers loyal to Starbucks. Starbucks improve productivity and profitability, then regain its market share. Paryani, 2011) According to Xing Zheng, Starbucks attracts consumers and increases their loyalty through offering Starbucks experience satisfied in psychology and emotion and creates extraordinary coffee brand. Starbucks’ supply chain transformation had support from the very top. For Starbucks far flung supply chain, the creation of a single global logistic system is very vital. Generally Starbucks brings coffee beans from Latin America, Africa and Asia to United States and Europe in ocean containers. References Chris Barth, 2012.Starbucks’ New Verismo Machine Sinks Green Mountain. Will You Buy It? Forbes. http://www. forbes. com/sites/chrisbarth/2012/09/20/starbucks-new-verismo-machin e-sinks-green-mountain-will-you-buy-it/ [Accessed 1 November 2012] James A. Cooke. 2010. From bean to cup: How Starbucks transformed its supply chain. Supply Chain Procurement. Accessed through http://www. supplychainquarterly. com/topics/Procurement/scq201004starbucks [Accessed at 27th October 2012] John Gallaugher and Sam Ransbotham, 2012. Social Media and customer dialog management at Starbucks. Open Journal Systems. e-journal] MIS Quarterly Executive. [Accessed 3 November 2012] Li Ying Ming. Adjustment of Enterprise’s Marketing Strategy in the times of experience economics. Journal of Human Institute of Engineering. Accessed Through: http://en. cnki. com. cn/Article_en/CJFDTOTAL-GCHS200504004. htm [Accessed 3 November 2012] Lisa Jennings, 2012. Starbucks makes major management changes. Restaurant News. Accessed Through: http://nrn. com/article/starbucks-makes-major-management-changes [Accessed 1 November 2012] Megan McArdle, 2012. Starbucks put quality over quantity. The